How prevalent is co-worker abuse in health care? Very. With over 80% of surveyed health care workers revealing they experienced abusive behaviour from a colleague, it is sadly a very typical problem.
The Met Agency teamed up with Watts Communications, writer Dale Bochon, and Blake McWilliam of Backroad Productions to develop Things need to change, a website, video series and eLearning toolkit targeting co-worker abuse in health care.
This project is made possible by another collaboration-five health related colleges and six professions, with funding from the Government of Alberta.
To combat this issue, the creative team focuses on three theories to help educate workers about the different types of abuse, how to identify them and how to make changes.
The three theories:
Oppression Theory: We see a scene play out when there is an imbalance of power in the workplace. There will always be a dominant group and a subordinate group. The subordinate group or oppressed group often feels powerless to stand up for themselves.
Fish in Water Theory: Witness what happens when people in the workplace become so used to their own behaviours that they become relatively unaware of the fact that they are acting abusively.
Broken Window Theory: As you’ll see in this video, there are consequences when you don’t deal with issues as soon as they occur. Much like a broken window in a building, if ignored and not fixed right away, more windows will soon be broken leading to bigger problems.
Abuse is not only a health care problem. It is systemic throughout all occupations. These videos and the eLeaning material could be used in any business. The more we are aware of issues, the more we can take more personal responsibility for our actions.
So today do something nice for your work mates in your office (I suggest bringing donuts but that might just be me!). It is the first step to a better work place.